Policies and Procedures
Building Rules & Regulations


Tenants are responsible for any damage to carpeting or flooring resulting from rust or corrosion of file cabinets, plant holders, roller chairs, metal objects, spilled beverages, and stains. The building janitorial service will only spot-clean carpets. More thorough carpet cleaning services can be provided by the Property Management Office upon request at above-standard cleaning charges.


All sidewalks, entries, passages, courts, corridors, stairways, elevators and other similar areas in or to the Building shall not be obstructed or used for purposes other than entrance and exit of the leased premises by Tenants, their guests, or their agents.


When cooling for the Tenant's computer systems is provided by the Building electrical and mechanical system, Riverfront Plaza shall not be responsible for mechanical failures which may result in computer shutdowns. In the event of interruptions in service for preventive maintenance, the Tenant will be notified so that computers may be shut down while repairs are made.


Construction will occur from time to time in various portions of the Building. The Property Management Office will make every effort to minimize the disturbance. All contractors working in the Building must adhere to the rules outlined in the Construction Procedures Manual. The Manual is available in the Property Management Office and on the building website.


Unless expressly defined in these Building Rules and Regulations, all defined terms shall have the same meaning as set forth in the respective Tenant Lease Agreements covering rental space in Riverfront Plaza, Richmond, Virginia.


Two (2) tenant directories are provided at the Lobby level identifying the tenants of Riverfront Plaza according to their tower location. These directories are digital and displayed in the elevator lobbies of both the East and the West tower. Riverfront Plaza will provide a listing of the Tenant's name on the appropriate board in accordance with the terms of its lease. All requests for changes to the directory must be made by authorized personnel on company letter head or via electronic mail and with the correct spelling of the company or person(s) to be added to or deleted from the directory. All listings must be approved by the Property Management Office.

No signs or advertisements shall be attached to the Building and no sign shall be put up or painted upon the Building, the halls, staircases, or entrances, except upon the doors or walls within the Leased Premises that are not visible from the common area, without the prior written approval by the Property Management Office.


If the Tenant requires additional electrical service for computers or other special uses, this request must be reviewed and approved by the Property Management Office. Unless otherwise expressly provided in the Lease Agreement, all electricity in excess of Building standard will be separately metered and billed to the Tenant as additional rent and payment will be required within ten (10) days of the date of billing.


All large deliveries, equipment, freight, and bicycles must be carried on the service elevators. In circumstances requiring the lengthy use of the service elevators (i.e. move-ins, move-outs, furniture deliveries), the tenants must coordinate access with the Property Management Office at least forty-eight (48) hours in advance.

Elevator emergency calls are monitored twenty-four (24) hours a day by security personnel. Should you get stuck in an elevator, please call for assistance using the telephone provided in the lower left of each elevator car. A Security Officer will immediately call an elevator mechanic to respond for assistance. Any elevator problems should be reported to the Property Management Office immediately.


In the event of fire, please follow the procedures outlined in the Fire and Emergency Procedures section of this Manual or the Emergency Procedures pamphlet which is available in the Property Management Office.


All Messengers/Couriers are allowed to use the front parking circle for pick-ups and drop-offs as needed with a 10 minute parking limit. This includes flowers, envelopes and small food deliveries. Deliveries requiring the use of carts or dollies and large volume deliveries should be made through the loading dock. At no time are employees or vendors allowed to park in the front circle without prior authorization from the Building Management Office. Vehicles left in the circle will be towed at the vehicle owner’s expense.


Tenants may not disturb the occupants of the Building by the use of any musical or sound-producing instrument or loudspeaker, by making unseemly noises, or by interference in any way.


Each Tenant's Leased Premises must be and remain in compliance with applicable fire codes at all times.


Photographs, video, and motion pictures in the Lobby or other common areas of the Building may not be taken without the prior consent of the Property Management Office. Anyone taking unauthorized photo images will be asked to cease immediately.


All non-base building appliances installed in the Leased Premises including, but not limited to, refrigerators, ice-makers, dishwashers, showers, and water lines for coffee makers must be properly operated and maintained by the Tenants of the Building. All water leaks or suspected leaks must be reported immediately to the Property Management Office. All leak repairs shall be done by Riverfront Plaza employees or approved contractors at the Tenant's sole cost and expense. The cost of any repair of any damage to the Leased Premises, another Tenant's space or personal property, or the Building resulting from the use or maintenance of such appliances will be paid by the Tenant as additional rent under the terms of the Lease Agreement. Plumbing fixtures shall be used for their designated purpose, and no foreign substances of any kind shall be deposited therein. Damage to any such fixture resulting from misuse by Tenant or any employee or invitee of Tenant shall be repaired at the sole expense of Tenant.


When planning an open house or reception, approval and coordination with the Property Management Office is advised.


  • No flammable or explosive fluids or materials shall be kept or used within the Building except in areas approved by the Property Management Office, and the Tenant shall comply with all applicable building and fire codes related hereto.
  • Doors leading to all sidewalks, entries, passages, courts, corridors, stairways, elevators, and other similar areas in or to the Building shall be kept closed when not in use. The Tenant shall lock all doors leading from the Leased Premises to all sidewalks, entries, passages, courts, corridors, stairways and elevators and turn out all lights at the end of their working day.
  • No room or rooms shall be occupied as sleeping or lodging apartments at any time.
  • No vending machine or machines other than usual office equipment shall be installed, maintained, or operated upon the Leased Premises without the written consent of the Property Management Office.


Tenants should not tamper with or attempt to adjust temperature control thermostats (or obstruct air flow from vents) in the Leased Premises. The Building Engineers of Riverfront Plaza shall adjust thermostats as required to maintain the Building standard temperature. Management requests that all window blinds remain down and tilted at a 45-degree angle toward the exterior of the Building to help maintain comfortable room temperatures and conserve energy.


The Property Management Office reserves the right, at any time, to rescind any one or more of these Building Rules and Regulations, or to make such other and further reasonable rules and regulations as in the Management's judgment may from time to time be necessary for the safety, care and cleanliness of the Building and Leased Premises, and for the preservation of order therein.
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